1. Scope and Application

This policy applies to customers who purchase or use VOSKER products and services, visitors to VOSKER websites, users of VOSKER mobile applications, people who create accounts through those websites or apps, and job applicants. It applies to websites and mobile apps managed by VOSKER where this policy appears.

2. What Personal Information Means

Personal information means information about an identifiable individual. This may include your name, contact details, home address, email address, birth date, account information, IP address, browser settings, digital footprints, device identifiers, and other information that can identify you. Aggregated or anonymized information that cannot identify an individual is not considered personal information.

3. Information VOSKER Collects

VOSKER limits collection to what is reasonably required for the purposes identified. Depending on how you interact with VOSKER, it may collect identifiers, commercial information, technical information about your VOSKER device, internet or electronic network activity, visual and audio information captured through VOSKER products, professional or employment-related information, information you provide when contacting support, and inferences such as preferences and interests.

4. How Information Is Collected

VOSKER may collect personal information directly from you when you make a purchase, create an account, subscribe to a newsletter, submit a form, use product features, capture content through a product, apply for a job, contact VOSKER, report a problem, or complete a survey. VOSKER may also receive information from third parties where permitted by law, and may collect technical information through websites and mobile apps using cookies, web beacons, analytics tools, and similar technologies.

5. How Information Is Used

VOSKER may use personal information to provide and deliver products and services, create and manage accounts, process transactions, deliver orders, store content captured through products, verify identity, respond to inquiries, manage websites and mobile apps, maintain safety and security, detect and prevent fraud or illegal activity, process employment applications, meet legal obligations, conduct research and analytics, improve products and services, personalize digital experiences, and send marketing communications where permitted by law.

6. Sharing and Disclosure

VOSKER may share personal information with affiliates and related entities, business partners, service providers, and parties involved in a sale, merger, financing, restructuring, insolvency, or other business transaction. VOSKER may also disclose information when permitted or required by law, including to government authorities, courts, law enforcement, or where necessary to detect fraud, protect assets and interests, conduct investigations, or manage legal claims. VOSKER states that it does not sell personal information.

7. Your Privacy Choices

You may update certain personal information through your account, change communication preferences, unsubscribe from marketing emails, and withdraw consent to collection, use, or disclosure of personal information, subject to legal or contractual restrictions. Withdrawing consent may affect VOSKER’s ability to provide products or services where that information is required.

8. Security and Retention

VOSKER maintains privacy and security policies and practices designed to safeguard personal information. These may include lifecycle privacy frameworks, internal access controls, technical safeguards such as encryption, firewalls, passwords and antivirus tools, a designated Privacy Officer, and employee privacy and security training. Personal information is kept only as long as necessary to provide services, manage business operations, and comply with legal and regulatory obligations, then securely destroyed or anonymized where appropriate.

9. Cross-Border Transfers

VOSKER is based in Canada, and some service providers may access, process, or store personal information outside your country of residence, including in Canada and the United States. When information is used or stored in another jurisdiction, it may be subject to the laws of that jurisdiction, including laws that permit or require disclosure to government agencies, courts, or law enforcement.

10. Access, Correction, EU and California Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, request data portability, lodge a complaint with a supervisory authority, or exercise rights under laws such as the GDPR, UK privacy laws, or the California Consumer Privacy Act. California residents may have rights to notice, know, delete, non-discrimination, and opt out of sale where applicable. Requests may be submitted using VOSKER’s contact information.

11. Changes and Contact

VOSKER may update this policy from time to time. For questions or to exercise privacy rights, contact VOSKER through the contact details provided in its current Privacy Policy, including privacy@vosker.com where applicable.